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QUESTIONS & ANSWERS

Frequently Asked Questions

  • Our monthly package is packed with everything your business needs in the digital space. We take care of the full design, development and hosting as in the lump sum package. It also includes unlimited lifetime edits, 24/7 tech support & analytics. Think of it like having your own IT department on call for just $175 a month.

  • It takes on average two to four weeks to go from signing the contract to seeing your site live. This varies a little depending on client communication speed and the availability of our designer and copywriter.

  • Our monthly package provides the full design and development of the lump sum package, but the cost is spread over two years (4200/175 = 24 months!). At the end of the two years you get a free redesign, so think of it like you're paying the cost of your website over two years rather than all at once. And all the while you have the unlimited edits and 24/7 tech support from our team!

  • Our monthly contract is 12 months initially. Once we've reached the twelve months it becomes month to month, and you can cancel anytime. Though by then you'll have seen the value we provide, and want to stay for years to come!

  • When you work with us, you have a direct line to me - Bailey, the owner and developer. You'll have my personal number and email and we can communicate via phone, whatsapp or email at any time!

  • Whew, where do we start? Security, load times, customisability, less bloat, no plugins to update. Our sites are built with pure HTML and CSS and are designed for mobile first. They're built from the ground up with Google's Core Vitals in mind, and in speed tests they outperform WordPress sites every time (Google loves speedy websites!). When you work with us, you're taking the mental load of running a digital business off your mind, and handing the reigns to us.

  • Not automatically, for one reason: if you did, everyone would just start the monthly subscription and then just run off with the code, and we'd be out of business in a month.

    If you decide to cancel your monthly subscription, you don't automatically keep your site. But don't worry - we've got options! After cancellation, you can buy out your website for a one-time fee (this price gets lower the longer you've been with us) or simply end the service completely.

    Think of it like leasing vs. buying a car. While you're paying monthly, you get to use it with all the perks. If you stop paying, you'll need to either buy it outright or hand back the keys. Remember, the monthly plan starts with a 12-month commitment, then goes month-to-month. The buyout option is there if you want to own your site outright after you've been with us for a while.

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